Customer

Technology support allows erie non-profit to serve the community

Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to admit it: he and his employees don’t pride themselves on being technology savvy. That’s why the company needed a trusted IT provider to help it reinvent its operations and ensure that computers and systems work seamlessly, allowing thus 44-year-old non-profit to concentrate on serving people and protecting the community in times of crisis.

With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says:

“We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.”

It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.

Via: cmitsolutions.com

Partnering with IT provider helps erie manufacturing company thrive in 21st century

Berman Bedding, Inc. has been in business since 1912. But when this mattress manufacturer started producing medical pads in the 1950s, it realized the need for efficient technology solutions to keep its factories humming. Operations have changed drastically in the last 60 years, and when Berman President Robert Unger realized he couldn’t be the company’s IT guy anymore, he called CMIT Solutions

With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says:

“I called CMIT when I was no longer good enough to be the IT guy for the company”

It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.

Via: cmitsolutions.com

Monroe county medical society makes one call for IT

The Monroe County Medical Society provides support to their physician members and in turn the hundreds of patients those physicians serve.

With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says:

“When we have a problem, I make one phone call and pretty soon we don’t have a problem anymore”

It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.

Via: cmitsolutions.com